{"id":27073,"date":"2025-05-30T08:30:20","date_gmt":"2025-05-30T13:30:20","guid":{"rendered":"https:\/\/static.yishajewelry.com\/?p=27073"},"modified":"2025-05-30T08:30:27","modified_gmt":"2025-05-30T13:30:27","slug":"purchase-agreement","status":"publish","type":"post","link":"https:\/\/static.yishajewelry.com\/ru\/purchase-agreement\/","title":{"rendered":"purchase agreement"},"content":{"rendered":"<p><strong>Jewelry Return &amp; Refund Policy<\/strong><\/p><p>Dear Valued Customer,<\/p><p>Thank you for choosing our products. To ensure a smooth shopping experience, please carefully review our return and refund policy before making a purchase.<\/p><h3 class=\"wp-block-heading\"><strong>I. Return &amp; Refund Conditions<\/strong><\/h3><ol class=\"wp-block-list\"><li><strong>Eligible Cases<\/strong>:<\/li><\/ol><ul class=\"wp-block-list\"><li>Product defects (e.g., breakage, plating peeling, loose gemstones).<\/li>\n\n<li>Significant discrepancies from the product description (e.g., design, material, color).<\/li>\n\n<li>Incorrect item received (not what you ordered).<\/li><\/ul><ol class=\"wp-block-list\"><li><strong>Non-Eligible Cases<\/strong>:<\/li><\/ol><ul class=\"wp-block-list\"><li>Customized or sale items due to personal preference (e.g., color, size).<\/li>\n\n<li>Damage caused by improper handling or wear (e.g., accidental impact, misuse).<\/li>\n\n<li>Items that have been worn, used, or lack original packaging\/tags (non-resalable condition).<\/li><\/ul><h3 class=\"wp-block-heading\"><strong>II. Return Process<\/strong><\/h3><ol class=\"wp-block-list\"><li><strong>Contact Customer Service<\/strong>:<\/li><\/ol><ul class=\"wp-block-list\"><li>Notify us within <strong>7 days<\/strong> of delivery via email\/live chat with your order number, issue description, and photo\/video proof.<\/li><\/ul><ol class=\"wp-block-list\"><li><strong>Review &amp; Approval<\/strong>:<\/li><\/ol><ul class=\"wp-block-list\"><li>We will review your request within <strong>48 hours<\/strong> and provide a return address if approved.<\/li><\/ul><ol class=\"wp-block-list\"><li><strong>Ship the Item Back<\/strong>:<\/li><\/ol><ul class=\"wp-block-list\"><li>Use a <strong>trackable shipping method<\/strong> (return shipping fees: covered by us for defects; borne by customer for non-defects).<\/li>\n\n<li>Items must be unused, in original packaging with tags\/certificates.<\/li><\/ul><ol class=\"wp-block-list\"><li><strong>Refund\/Exchange<\/strong>:<\/li><\/ol><ul class=\"wp-block-list\"><li><strong>Refund<\/strong>: Processed within 3-5 business days after approval (original payment method).<\/li>\n\n<li><strong>Exchange<\/strong>: Re-shipped within <strong>3 business days<\/strong> after receiving the returned item.<\/li><\/ul><h3 class=\"wp-block-heading\"><strong>III. Important Notes<\/strong><\/h3><ul class=\"wp-block-list\"><li><strong>International Orders<\/strong>: Returns must comply with customs regulations; additional fees (if any) are the customer\u2019s responsibility.<\/li>\n\n<li><strong>Customized Items<\/strong> (e.g., engravings, special sizes) are final sale unless defective.<\/li>\n\n<li><strong>Free gifts<\/strong> must be returned; otherwise, their value will be deducted.<\/li><\/ul><h3 class=\"wp-block-heading\"><strong>IV. Contact Us<\/strong><\/h3><ul class=\"wp-block-list\"><li>Email: yishajewelry@gmail.com<\/li>\n\n<li>Live Support: Telegram: +8613168784368<\/li>\n\n<li>Business Hours: Mon\u2013Fri, 9:00 AM\u20136:00 PM (UTC+8)<\/li><\/ul><p><strong>Tip<\/strong>: Verify size, material, and design details before purchasing to avoid returns.<\/p><p><em>(Note: This policy applies to standard jewelry items. Special products may have specific terms\u2014see product pages for details.)<\/em><\/p><hr class=\"wp-block-separator has-alpha-channel-opacity\"\/><p><strong>Key Adaptations<\/strong>:<\/p><ol class=\"wp-block-list\"><li><strong>Clarity<\/strong>: Structured bullet points for easy scanning.<\/li>\n\n<li><strong>Legal Precision<\/strong>: Terms like &#8220;non-resalable condition&#8221; and &#8220;final sale&#8221; align with international e-commerce standards.<\/li>\n\n<li><strong>Customer Guidance<\/strong>: Emphasizes proactive checks (e.g., size\/material) to reduce disputes.<\/li>\n\n<li><strong>Global Readiness<\/strong>: Highlights customs responsibilities for cross-border returns.<\/li><\/ol>","protected":false},"excerpt":{"rendered":"<p>Jewelry Return &amp; Refund Policy Dear Valued Customer, Thank you for choosing our products. To ensure a smooth shopping experience,<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[82],"tags":[],"class_list":["post-27073","post","type-post","status-publish","format-standard","hentry","category-services"],"translation":{"provider":"WPGlobus","version":"3.0.0","language":"ru","enabled_languages":["en","es","de","fr","ru","zh"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"es":{"title":false,"content":false,"excerpt":false},"de":{"title":false,"content":false,"excerpt":false},"fr":{"title":false,"content":false,"excerpt":false},"ru":{"title":false,"content":false,"excerpt":false},"zh":{"title":false,"content":false,"excerpt":false}}},"_links":{"self":[{"href":"https:\/\/static.yishajewelry.com\/ru\/wp-json\/wp\/v2\/posts\/27073","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/static.yishajewelry.com\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/static.yishajewelry.com\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/static.yishajewelry.com\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/static.yishajewelry.com\/ru\/wp-json\/wp\/v2\/comments?post=27073"}],"version-history":[{"count":1,"href":"https:\/\/static.yishajewelry.com\/ru\/wp-json\/wp\/v2\/posts\/27073\/revisions"}],"predecessor-version":[{"id":27074,"href":"https:\/\/static.yishajewelry.com\/ru\/wp-json\/wp\/v2\/posts\/27073\/revisions\/27074"}],"wp:attachment":[{"href":"https:\/\/static.yishajewelry.com\/ru\/wp-json\/wp\/v2\/media?parent=27073"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/static.yishajewelry.com\/ru\/wp-json\/wp\/v2\/categories?post=27073"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/static.yishajewelry.com\/ru\/wp-json\/wp\/v2\/tags?post=27073"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}